Question 1

Is all meat halal certified?

Accepted Answer

Yes, 100% of our products are halal certified. We work only with verified halal farms and our entire supply chain maintains strict halal standards.

Question 2

What are your delivery hours?

Accepted Answer

We deliver 7 days a week from 8:00 AM to 10:00 PM. Orders placed before 10:00 AM are eligible for same-day delivery.

Question 3

What is the delivery time?

Accepted Answer

Standard delivery is next day. Orders placed before 10:00 AM are eligible for same-day delivery. Orders placed after 10:00 AM will be delivered the next morning.

Question 4

Do you offer Cash on Delivery?

Accepted Answer

Yes! We exclusively offer Cash on Delivery (COD). No upfront payment required — pay when your order arrives at your doorstep.

Question 5

How is the meat packaged?

Accepted Answer

All meat is vacuum-sealed in food-grade packaging and transported in insulated cold-chain containers to maintain freshness and hygiene.

Question 6

What areas do you deliver to?

Accepted Answer

We currently deliver across Karachi. We're expanding to more cities soon!

Question 7

How do I create an account?

Accepted Answer

Click "Sign Up" in the top-right corner and fill in your details. Your account lets you track orders, save addresses, and reorder easily.

Question 8

Can I modify or cancel my order?

Accepted Answer

You can contact us within 15 minutes of placing your order to modify or cancel it. Once preparation begins, changes cannot be made.

Question 9

Do you deliver to all areas?

Accepted Answer

We currently deliver across Karachi. Check our delivery page for detailed coverage areas.

Question 10

What if I receive the wrong order?

Accepted Answer

Contact us immediately and we will arrange a replacement or full refund. Take a photo of the received order for reference.

Frequently Asked Questions